CONTACT · TORONTO & GTA

Get in touch.

Reach a real person — by phone, email, or the form. During business hours we reply within the hour. After hours, our emergency line is staffed by real technicians, never an answering service.

Send us a quick brief.

5.0 142 verified Google reviews
<60minEmergency response time
<1hrReply during business hours
24/7Real techs on the emergency line
5.0 ★Google · 142 verified reviews
1-year warranty on all workmanship. Included with every project · Provided in writing · No fine print
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DIRECT LINES

Three ways to reach us.

Pick whichever is easiest. We answer the phones, we read the inbox, and we don't route you through a queue.

OFFICE (416) 889-2629

Mon–Fri · 8am–6pm ET. Quotes, scheduling, billing, and general enquiries.

24/7 EMERGENCY (416) 889-2629

Always staffed by a real technician. No after-hours surcharge — ever. Dispatched in under an hour across the GTA.

EMAIL hello@caspianmechanical.ca

Reply within the hour during business hours. Attach drawings, photos, or a site address — we'll come back with next steps.

WHERE WE WORK

Serving Toronto and the GTA.

Our crews are dispatched from central Toronto. We cover the city and the inner suburbs daily — no travel surcharge inside the GTA.

HOURS & RESPONSE

When we're open — and how fast we respond.

Office hours are for quotes, scheduling, and billing. The emergency line never closes.

Business hours

  • Monday – Friday 8:00 AM – 6:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday Emergency only
  • Holidays Closed · Emergency line open
  • Emergency line 24 / 7 / 365

Typical response times

  • Emergency call-out < 60 minutes
  • Service call Same day
  • Quote request Within 24 hours
  • Project enquiry 1 – 2 business days
  • Builder proposal 3 – 5 business days
HELP US HELP YOU

What to include in your request.

The more we know upfront, the faster we can come back with a real answer — instead of a list of follow-up questions.

01 / LOCATION

Address or intersection

So we can confirm we cover the area and route the nearest crew. Postal code is enough.

02 / SCOPE

What needs doing

A few sentences on the issue or project — fixtures involved, system type, square footage if known.

03 / TIMELINE

Ideal timing

Emergency, this week, this month, or "still planning." Helps us slot you into the right queue.

04 / VISUALS

Photos or drawings

Phone snaps of the area, the mechanical room, or any plans you have. Optional but always helpful.

GET A QUOTE

Tell us about your project.

One short form, one real reply — usually the same day. No call queues, no spam follow-ups, and no obligation. If it's an emergency, the phone is faster.

1-year workmanship warranty on every job — in writing
24/7 availability with no after-hours surcharge
Fully licensed & insured in Ontario
Upfront pricing — no surprises on the invoice

Tell us about your project.

5.0 142 verified Google reviews
OFFICE 416 889 2629 24/7 416 889 2629